Anytime a business changes the way it generates services or products, the critical question of “how” comes into play. Grand schemes of new operations lacking specific processes are like cars without engines. 

 

When L&A hired Doug Hathaway, nobody knew how invaluable he would prove in the pursuit of a paperless environment. Doug’s more than 10 years accounting experience included tax preparation, OIC, managerial reporting, computer/management information systems, purchasing, and scheduling. But it is the focus for his MBA, Production Operations, that has become the catalyst for numerous process improvements. After offering a few too many good ideas, he got stuck with the management of our accounting routines.

 

Doug was raised in Idaho, where his family had a small logging operation and farm (potatoes presumably, although he hasn’t confessed the full details). In 1987, he fulfilled a personal mission for his church in Japan, where he learned the indigenous language and culture, an asset that has well served both Doug and the Lawhorn team. From Idaho State University he earned a BA in Finance and his MBA.

Doug enjoys weightlifting, racquetball, and foosball. With his wife, Dawnya, and son, Kolten, he visits museums and national sites of interest, and plays soccer, chess, and video games. What he does outside of their company and ours he has yet to divulge, but we have some pretty good ideas.